Disorder notification

It is tenants’ responsibility to follow general rules and regulations. If you notice disturbance, vandalism or disorder in your building, read instructions below.

What to do if someone is causing disturbance?

If someone is causing disturbance, you should first try to speak with the person. It is possible that the person was not aware of disturbing anyone. You can also discuss the matter with other neighbours first and then take it up with the source of the disturbance together. Anonymous letters and aggressive behaviour seldom have the desired effect. If you have talked to the source of the disturbance but the disturbing behaviour continues or the person is aggressive or acts in a threatening way, notify our customer service by filling out a disorder notification from the link below. Depending on the situation, contact the police.

Disorder notification must always be made in a written form with the contact information of the notifier(s). Remember to include a detailed description as well as date and time when the disturbance occurred. Please note that we cannot act on anonymous notifications. The contact information will not be given forward for example to the one causing disturbance.

Disorder notification is submitted in our tenant portal. Log into the portal from the link below. You can find the disorder notification from the Forms section in the tenant portal.

Submit disorder notification in tenant portal

Vandalism

No-one should have to put up with vandalism. It is each tenant’s responsibility to notify POAS of any vandalism. Vandals are always liable for any damage they cause. If a case remains unsolved, the costs are paid by the tenants through their rent payments. With both disturbances and vandalism, keep in mind that human safety always comes first. Material and financial matters are secondary.