Share of responsibilities
Updated 3/2023
The table on the share of responsibilities clarifies questions regarding the maintenance and repair of the apartments. Tenants are bound to inform about the defects in their apartment. The care and upkeep of the apartment is always the tenant’s responsibility. The costs caused by negligence, or faulty maintenance by the tenant will be charged from the tenant according to the price list.
The table on the share of responsibilities further below applies to normal living, wear, and aging. The general principle is that the tenant is responsible for the installations they have purchased, regardless of the table on the share of responsibilities. When the tenant causes damage (inadvertently or intentionally), they are responsible for the costs despite the fact who is responsible for the task. Please note, that the tenant is always responsible for the damage caused by visitors and pets. Remember to purchase and update your home insurance!
| Task | Responsibility | Additional instructions |
|---|---|---|
| FIRE ALARMS | ||
| Purchasing and maintaining a fire alarm | Tenant | |
| Maintaining, fixing and updating a mains-powered fire alarm (testing the operability of the fire alarm is the tenant’s responsibility) | POAS | Check the fire alarm type of your housing complex here |
| FIXED APPLIANCES, EQUIPMENT AND FURNITURE | ||
| Cleaning and monitoring the operability of the stove, the refrigeration equipment, and the cooker hood | Tenant | |
| Maintaining and fixing the stove, the refrigerator and the freezer | POAS | |
| Cleaning the condenser of the refrigeration equipment | Tenant | Vacuuming the back of the refrigerator |
| Replacing the stones of the sauna stove (of the apartment) | POAS | |
| The floor protector under the fridge | POAS | |
| Fixing/replacing the dish rack | POAS | |
| Cleaning and maintaining the common areas in a shared apartment | Tenant | All tenants in a shared apartment are responsible for cleaning and maintaining the common areas. Read more information here |
| Defrosting the freezer and cleaning the drainage hole of the refrigerator | Tenant | Do not use a knife or any sharp device to remove the ice. |
| Letterbox-related matters | POAS | POAS is not responsible for lost or incorrectly delivered mail. |
| Fixing or replacing fixed furniture and appliances | POAS | |
| HEATING | ||
| Measuring the temperature of the apartment | Tenant | The temperature is measured in the center of the room. |
| Fixing and replacing the radiators and the radiators’ parts, and airing the radiators | POAS | |
| VENTILATION | ||
| Maintaining and fixing the cooker hood | POAS | |
| Replacing the filter of the cooker hood | POAS | |
| Cleaning the filter of the cooker hood | Tenant | See more information here |
| Monitoring the operability of the exhaust vent | Tenant | |
| Cleaning the supply and exhaust air vents | Tenant | See more information here |
| Fixing, adjusting and replacing the supply and exhaust air vents | POAS | The tenant is not allowed to adjust the vents. |
| Monitoring the operability of the make-up vents | Tenant | |
| Cleaning the make-up vents | Tenant | |
| Fixing and replacing the make-up vents, and replacing the vent filter | POAS | |
| ELECTRIC APPLIANCES | ||
| Replacing light bulbs (also the ones in the refrigerator, the oven and the cooker hood) | Tenant | If you are unsure of what to do, fill in a notice of defects |
| Fuses in the fuse box: changing blown fuses or resetting automatic fuses | Tenant | |
| Testing and resetting the RCD (Residual-current device) | Tenant | See more information here |
| Purchasing an antenna cable or an ethernet cable | Tenant | POASnet: The ethernet cable used is RJ-45 Ethernet |
| Wireless network (Wi-fi) | Tenant | |
| Doorbells, door buzzers and phones, and access control systems | POAS | |
| Fixing and replacing light switches, power sockets, ceiling light sockets, ethernet sockets, antenna and phone sockets | POAS | When moving in, if you notice parts missing from the switches and sockets or they have been damaged, fill in a notice of defects |
| WATER AND PIPELINES | ||
| Plugging the inlet and outlet pipes of the washing machine and the dishwasher | Tenant | See more information here |
| Fixing and replacing faucets and shower parts | POAS | |
| Cleaning the bathroom water trap and floor drain | Tenant | See more information here |
| Fixing and/or replacing the water trap and floor drain parts | POAS | |
| Clearing pipe blockages if the cleaning of the water trap and floor drain does not resolve the issue | POAS | See more information here |
| Installing a washing machine or a dishwasher | Tenant | Washing machines/dishwashers must always be installed by a professional. See more information here |
| Purchasing plugs for sinks and bathtubs | Tenant | If the plugs are missing when you move in, fill in a notice of defects |
| Washing machine valve (if installed in the apartment) | POAS | |
| The toilet bowl and its cover, the toilet tank and the flush valve system | POAS | |
| Unclogging the toilet | POAS | |
| Fixing water leaks | POAS | Leaks must be reported without delay to the maintenance company. See the contact information here |
| Preventing immediate damages caused by water leakages | Tenant | |
| Removing and assembling the dishwasher cabinet | Tenant | |
| Fixing and replacing fixed water fixtures (for example replacing the sink) | POAS | |
| WINDOWS, DOORS, YARD/BALCONY | ||
| Installing blinds | Tenant | Only if permission is acquired, see more information here |
| Fixing the blinds (if included in the equipment of the apartment) | POAS | |
| Adding the name(s) of the tenant(s) on the apartment door | POAS | |
| Installing a peephole or a safety chain on the apartment door | Tenant | Only if permission is acquired, see more information here |
| Fixing and replacing the frames, the seals and the glass of windows and doors | POAS | |
| Clearing the rain drain of the balcony, and cleaning the balcony | Tenant | |
| Private balcony and yard tasks (such as removing snow, sanding, cleaning, moving the lawn, etc.) | Tenant | |
| Doorbell (mechanical) | POAS | |
| KEYS AND LOCKS | ||
| Installing a security lock (second lock) | Tenant | Only if permission is acquired, see more information here |
| Fixing and reprogramming/changing the locks | POAS | |
| SURFACES | ||
| Painting the apartment, and fixing and replacing the flooring | POAS | Tenants are not allowed to renovate the apartment without permission. |
| OUTDOOR AREAS | ||
| Snow removal in stairs/passageways that lead to the tenant’s own apartment | Tenant | |
| Removing snow from the parking space reserved by the tenant | Tenant | Tenants are primarily responsible for removing snow from their own parking spaces |