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Online services

Tenant portal

Tenant portal is our tenants’ service system, where all living-related matters can be managed:

  • View your rental agreement
  • Pay deposit and rent, see your rent balance, invoices and payment history
  • Service request and follow-up
  • Messages to POAS office
  • Reserving common areas such as saunas, laundry rooms, club rooms etc.

You can access the tenant portal by downloading Aulaan Home application from your phone’s application store (App Store or Google Play). You can also use the tenant portal on your internet browser through the link button below.

Login to tenant portal

Please register to the tenant portal primarily by using strong authentication method. If it’s not possible for you to use the strong authentication, you can also sign in by using your email. Make sure to use the same email address that you have provided to POAS.

You can log into the tenant portal immediately after you have signed your rental agreement.

Service request

If you notice any faults, problems or repair needs in your apartment or building, submit a service request. Please inform us even of minor problems. In urgent cases such as water damages or you lock yourself out, contact your housing complex’s maintenance company immediately.

Submit the service request in tenant portal

Disorder notification

If someone in your building is causing disturbance, submit the disorder notification. Disorder notifications should always be submitted in writing, complete with the notifier’s contact details. Find out more information about disorder notifications.

Submit the disorder notification

Housing application

All our apartments are applied with an electronic housing application. See the apartment selection and rents from the link below.

Housing application

Terminate your agreement

You can terminate your rental agreement electronically in the tenant portal. The notice period is one (1) calendar month, as per the Act on Residential Leases. The notice period is calculated from the last day of the calendar month in which notice was given. For example, if you terminate your lease agreement during January, your tenancy ends on the last day of February. Read more about termination.

Termination