Tenant portal is our tenants’ service system, where all living-related matters can be managed:
- View your rental agreement
- Rent balance, invoices and payment history
- Notices of defects and follow-up
- Messages to POAS office
- Connect to Kodinportaali reservation system to book sauna shifts or laundry machines
If you wish to use Kodinportaali reservation system with the touch-screen display located in the hallway of your building, please see instructions for creating PIN code.
When using tenant portal for the first time, you need to register with digital authentication method Tupas (online banking authentication). After that, you can create your user ID for the service. If you are unable to use Tupas authentication method, you can authenticate yourself at our office with passport or ID card. Note! You can see your information in the system only after the starting date of your contract.
If you notice any faults or problems, submit notices of defects through the notification form. Please inform us even of minor problems. In urgent cases such as water damages or you lock yourself out, contact your housing complex’s maintenance company immediately. Notices of defects can also be filled in via tenant portal.
If someone in your building is causing disturbance, fill in the disorder notification. Disorder notifications should always be submitted in writing, complete with the notifier’s contact details. Find out more information about disorder notifications.
In the apartment search you can see our apartment selection.
To be selected as a tenant at POAS, you must first submit an application. Application is sent electronically and it is valid for three months, and applicants can edit or renew the application electronically. Check out information about application process and who is eligible to apply on Find a home page.
The notice period is one (1) calendar month, as per the Act on Residential Leases. The notice period is calculated from the last day of the calendar month in which notice was given. For example, if you terminate your lease agreement during January, your tenancy ends on the last day of February. Read more about termination.