Customer service hours:
(1st weekday of every month until 5.00pm)
Tuesday 15 November: 12.30pm-3.00pm
Tuesday 6 December: closed (Independence Day)
Friday 16 December: 9.00am-1.00pm
Friday 23 December: 9.00am-1.00pm
Monday 26 December: closed (Boxing Day)
Friday 6 January 2023: closed (Epiphany)
Our office assists customers by appointment only.
In urgent matters, please contact maintenance companies outside service hours.
You need an appointment to visit our office for picking up the keys. Reserve an appointment from the calendar below.
If you wish to ask more information on the status of your application, please contact our customer service by phone or email. Our office assists customers with signing the rental agreement and picking up the keys only. If you cannot find a suitable appointment among the available times, contact our customer service.
- Non-urgent maintenance requests are reported via Notice of Defects
- In urgent matters, outside service hours contact maintenance companies directly
010 341 6617
010 341 6631
010 341 6614
010 341 6613
010 341 6612
010 341 6606
010 341 6619
010 341 6607
Chief Executive Officer
010 341 6601
010 341 6605
Customer service manager
010 341 6615
010 341 6604
Marketing and communications
010 341 6628
When calling from domestic landline and mobile phone subscriptions to phone numbers starting with 010 are charged at 8.35 cents/call + 16.69 cents/min (VAT 24%). When calling from abroad, the price is determined according to the price list of the local operator.