Tenant services

From this section you will find various links containing important information about living with POAS. Follow the links to read more. If you can’t find what you are looking for, do not hesitate to contact our customer service.

Contact information

Tenant portal is our tenants’ service system, where all living-related matters can be managed:

• View your rental agreement
• Rent balance, invoices and payment history
• Notices of defects and follow-up
• Disorder notifications
• Messages to POAS office
• Connect to Kodinportaali reservation system to book sauna shifts or laundry machines

If you wish to use Kodinportaali reservation system with the touch-screen display located in the hallway of your building, please see instructions for creating PIN code.

Log in to the tenant portal

When using tenant portal for the first time, you need to register with digital authentication method Tupas (online banking authentication). After that, you can create your user ID for the service. If you are unable to use the Tupas authentication method, you can use the office authentication method, since we have automatically authenticated you. On the log in page of the tenant portal, select ‘Register as a new user’, and choose ‘Office authentication‘ option.

Note! You can see your information in the tenant portal only after your rental agreement has begun.