Internet connection

Internet connection is always included in the rent. Our apartments have two types of Internet connections:

  • Elisa Taloyhtiölaajakaista (broadband): Ritakatu 3 & 13, Piennarkatu 35, Parantolankatu 7
  • OpintannerNET: All other locations

 

Elisa Taloyhtiölaajakaista (broadband)

All tenants of Ritakatu and Piennarkatu must register as Internet users.

You can do this at Elisa website (Page only in Finnish). You can also register by visiting an Elisa Shop or by calling their toll-free number  +358 800 98 323 (Mon-Fri 8.00–19.00, Sat 10.00–16.30).

The basic speed (10M) is free for tenants. If required, you can contact Elisa directly to hear about faster connection speeds or the Elisa Viihde entertainment package and their exact pricing. If you have any problems with the Elisa Taloyhtiölaajakaista broadband service, please contact Elisa’s customer service directly!

Elisa Oyj

Registrations, tel. +358 800 98 323 (Mon-Fri 8.00-19.00, Sat 10.00–16.30)

Customer Service, tel. +358 102 6000 (price: 8.35 c/call + 16.69 c/min)

 

Building-specific instructions

Ritakatu 13 A-D:

All you need to do is connect your device(s) by using a network (Ethernet) cable and the wall socket in your apartment. You must purchase your own network cable for this. If you wish to connect multiple devices to the Internet at the same time, or need to create a wireless network in your apartment, you should purchase additional equipment for this.

Piennarkatu 35, Ritakatu 13 E-J, Ritakatu 3 K-M:

Tenants need a VDSL2 modem to use the Internet. If you do not own such a device, you need to get one yourself. If you wish to connect multiple devices to the Internet at the same time, or need to create a wireless network in your apartment, you need the appropriate equipment for this.

Parantolankatu 7

Tenants need a cable modem to use the Internet. You need to purchase your own cable modem. Cable modem is installed into the TV antenna socket. If you wish to connect multiple devices to the Internet at the same time, or need to create a wireless network in your apartment, you may need the appropriate equipment for this.

 

OpintannerNET

All you need to do is connect your device(s) by using a network (Ethernet) cable and the wall socket in your apartment. You must purchase your own network cable for this. If you wish to connect multiple devices to the Internet at the same time, or need to create a wireless network in your apartment, you should purchase additional equipment for this .

For more information about the required equipment, visit opintanner.net.

If you have problems using OpintannerNET, you can contact your building’s network representative for help. You can find the contact info for these representatives at opintanner.net. Please note that these representatives are just regular tenants who donate their personal time to help others in Internet issues!