Skip to Content

Online services

Tenant portal

Tenant portal is our tenants’ digital service system, where all living-related matters can be managed:

  • View your rental agreement
  • Pay rent, view your rent balance, invoices and payment history
  • Notices of defects and follow-up
  • Submit disorder notifications
  • Messages to POAS’ customer service
  • Connection to Kodinportaali reservation and notification system (does not apply to Hipposkylänkuja 6 where the reservation and communication system is One4All)

Login to tenant portal

When using tenant portal for the first time, you need to register with digital authentication method Tupas (online banking authentication). After that, you can create your user ID for the service. If you are unable to use the Tupas authentication method, our customer service can authenticate you. In this case, on the login page of the tenant portal, create a new username with your email address found in our tenant system. If you have issues with logging into the tenant portal, please contact our customer service for assistance.

Note! You can see your information in the tenant portal only after your rental agreement has begun.

Kodinportaali

Common spaces, such as sauna shifts, club rooms and laundry machines are reserved in Kodinportaali/Kodinportti reservation system. Kodinportaali can be accessed directly from the tenant portal, you don’t need separate username or password. Alternatively, Kodinportti can also be used with a mobile app or with the digital touchscreens located in the hallways of our buildings. Please see Kodinportaali instructions for further information.

Notices of Defects

If you notice any faults, problems or repair needs in your apartment or building, submit a notice of defects. Please inform us even of minor problems. In urgent cases such as water damages or you lock yourself out, contact your housing complex’s maintenance company immediately.

Submit the notice of defects in tenant portal

Disorder notification

If someone in your building is causing disturbance, submit the disorder notification in the tenant portal. Disorder notifications should always be submitted in writing, complete with the notifier’s contact details. Find out more information about disorder notifications.

Submit the notice of defects in tenant portal

Housing application

All our apartments are applied with an electronic housing application. See the apartment selection and rents from the link below.

Housing application

Terminate your agreement

You can terminate your rental agreement electronically from the link below. The notice period is one (1) calendar month, as per the Act on Residential Leases. The notice period is calculated from the last day of the calendar month in which notice was given. For example, if you terminate your lease agreement during January, your tenancy ends on the last day of February. Read more about termination.

Termination