Contact
Contact us
Tel. +358 40 668 6008
toimisto@poas.fi
Email: firstname.familyname@poas.fi
Customer service hours:
Mon: 9.00am–3.00pm
Tue: 10.00am–3.00pm
Wed-Fri: 9.00am–3.00pm
(1st weekday of every month until 5.00pm)
Our office assists customers by appointment only.
In urgent matters, please contact the on-call maintenance company outside service hours.
Opening hours:
Our office assists customers by appointment only, please book an appointment beforehand. Read more information on picking up and returning keys here.
Location:
Sorsapuisto 1
33500 Tampere
You need an appointment to visit our office for picking up the keys. Reserve an appointment from the calendar below.
If you wish to ask more information on the status of your application, please contact our customer service by phone or email. Our office assists customers with signing the rental agreement and picking up the keys only. Please note that there are not appointments available every weekday. If you cannot find a suitable appointment among the available times, contact our customer service.
- Residential matters (housing application & apartment changes)
- Rental agreement matters (termination & changes)
- Keys
Päivi Rajala
040 668 6008
Tiina Peltoniemi
040 668 6008
Elli-Noora Niemelä
040 668 6008
Intrum is responsible for rent supervision. Please contact Intrum regarding the following matters:
- Payment plans
- Payment reminders and debt collection
- Additional payments
Intrum’s contact details:
Mon–Thu 8.00–18.00
Fri 8.00–17.00
Tel: 09 2291 1798 (local/national rate)
Email: maksuvalvonta@intrum.com
- Non-urgent matters: maintenance or fixing requests are reported via Notice of Defects
- Urgent cases: Contact your building’s maintenance company
Timo Jäärni
Property Foreman
010 341 6617
Jari Leinonen
Apartment inspector
010 341 6631
Ari Ritolehto
Apartment inspector
010 341 6620
Heli Naumonen
Cleaning manager
siivous@poas.fi 010 341 6607
Mika Mäkelä
Maintenance
010 341 6613
Juha-Pekka Salo
Maintenance
010 341 6612
Janne Salonen
Maintenance
010 341 6606
Erno Lehtonen
Maintenance
010 341 6619
Timo Jokinen
Chief Executive Officer
010 341 6601
Pasi Silanterä
Project Development Manager
010 341 6605
Johanna Järventie
Tenant manager
010 341 6630
Verna Rantala
Service manager
010 341 6615
Annika Seppälä
Service Specialist
010 341 6657
Anna Nguyen
Marketing communications
010 341 6609
Timo-Juhani Pimiä
Administrative Engineer
010 341 6604
Hanna Isomäki
Accounting
kirjanpito@poas.fi
Calling from domestic landline and mobile phone subscriptions to all our phone numbers, including the numbers starting with 010, does not occur any additional charges. Price is a standard mobile phone or local network charge.