Contact
Contact us
Tel. +358 40 668 6008
toimisto@poas.fi
Email: firstname.familyname@poas.fi
Customer service hours:
Mon: 9.00am–3.00pm
Tue: 10.00am–3.00pm
Wed-Fri: 9.00am9.00am–3.00pm3.00pm
(1st weekday of every month until 5.00pm)
Service exceptions
Wednesday 10 April: 9.00am-1.00pm
Wednesday 24 April: 11.00am–3.00pm
Wednesday 30 April: 9.00am–1.00pm
Thursday 1 May 2024: closed
Thursday 9 May 2024: closed
Our office assists customers by appointment only.
In urgent matters, please contact maintenance companies outside service hours.
Opening hours:
Our office assists customers by appointment only, please book an appointment beforehand. Read more information on picking up and returning keys here.
Location:
Sorsapuisto 1
33500 Tampere
You need an appointment to visit our office for picking up the keys. Reserve an appointment from the calendar below.
If you wish to ask more information on the status of your application, please contact our customer service by phone or email. Our office assists customers with signing the rental agreement and picking up the keys only. Please note that there are not appointments available every weekday. If you cannot find a suitable appointment among the available times, contact our customer service.
- Residential matters (housing application & apartment changes)
- Rental agreement matters (termination & changes)
- Keys
Päivi Rajala
040 668 6008
Tiina Peltoniemi
040 668 6008
Elli-Noora Niemelä
040 668 6008
Annika Seppälä
040 668 6008
- Tenant activities and tenant committees
- Matters related to paying rent
- Contact by sending a message in tenant portal
Johanna Järventie
Tenant manager
010 341 6630
Nelli Jokelainen
Marketing communications and rent supervision
010 341 6628
- Non-urgent matters: maintenance or fixing requests are reported via Notice of Defects
- Urgent cases: Contact your building’s maintenance company
Timo Jäärni
Property Foreman
010 341 6617
Jari Leinonen
Apartment inspector
010 341 6631
Ari Ritolehto
Apartment inspector
010 341 6620
Heli Naumonen
Cleaning manager
siivous@poas.fi 010 341 6607
Teo Virtanen
Apartment inspector
010 341 6614
Mika Mäkelä
Maintenance
010 341 6613
Juha-Pekka Salo
Maintenance
010 341 6612
Janne Salonen
Maintenance
010 341 6606
Erno Lehtonen
Maintenance
010 341 6619
Timo Jokinen
Chief Executive Officer
010 341 6601
Pasi Silanterä
Project development manager
010 341 6605
Heikki Thelen
Property manager
010 341 6608
Verna Rantala
Customer service manager
010 341 6615
Timo-Juhani Pimiä
Administrative engineer
010 341 6604
Hanna Isomäki
Accounting
kirjanpito@poas.fi
Since December 2023, calling from domestic landline and mobile phone subscriptions to all our phone numbers, including the numbers starting with 010, does not occur any additional charges. Price is a standard mobile phone or local network charge.