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Trash days in few of our housing complexes

In May 2023, we’ll arrange a POP UP tour in few of our housing complexes again. This year the tour theme is recycling, so our tour is called trash days! During the trash days, we’ll set up a service tent in the yard area near the waste collection points, where you can come to discuss about housing-related matters and pick up tenant benefits. We’ll serve grilled sausages too. The service point is open 3-6pm everyday during the trash days. You can visit any service point you want despite the housing complex you live in, trash days are directed to all our tenants. Welcome!

Trash Days tour schedule

  • Tuesday 9 May 3.00-6.00pm: Vaahterakuja, Peltolammi
  • Wednesday 10 May 3.00-6.00pm: Ritakatu 13, Ruotula
  • Thursday 11 May 3.00-6.00pm: Nuolialantie 48, Härmälä

Tenant Benefit: Biowaste bin and paper bags

In many of our housing complexes, littering has unfortunately increased. We receive feedback about garbage thrown in the wrong places regularly. Therefore this year, we encourage our tenants to recycle!

In many of our apartments, there are only a couple of different waste bins in the kitchen. Now we provide an odorless biowaste bin and waterproof paper bags suitable for the bin as a tenant benefit. The bins are made from recycled materials and they are supplied by Finnish company called Jubilo.

Photo: Jubilo Paper

The waste bins are made to ensure the best air ventilation. In this way, the biowaste can dry out and does not cause unpleasant odors. Change the bag every few days. You can use any similar-sized paper bags in the bio-waste bin.

Biowaste bins and the paper bags are distributed in our service points during the trash days. The number of bins is limited and they will be distributed in queuing order for as long as we have them. Maximum of 1 bio waste bin/household. The biowaste bins are available for all our tenants, so you can pick up your tenant benefit from any tour location, regardless of which housing complex you live in. If there are any biowaste bins left after the tour, we will provide more information on how to get one.

Win tickets to SyysFest in Särkänniemi theme park!

Syysfest organized by Students’ Tampere association is one of the most popular student events! We will raffle 3 Syysfest ticket packages for 2 people among all tenants who visit our trash days tour.

For the fifth time this student festival will hit Särkänniemi right in the beginning of the academic year! The event is held in Särkänniemi theme park on 5th of September at 4-8pm. All the craziest rides are open and also restaurants, kiosks and games. Read more about the event!

Come to visit our service point and participate in the raffle! Tenant benefits and ticket raffle are for all our tenants. Welcome!

If you wish to receive more information, contact our marketing and tenant activities team:
Tel. +358 10 341 6628
markkinointi@poas.fi

POAS will take actions to save energy, and we hope that all our tenants will do their part to keep the rents reasonable next year as well. In this article we introduce our energy saving actions. The representatives of tenant committees have been involved in planning of these measures.

There are various nationwide energy saving campaigns aiming to encourage everyone to participate in energy saving and thus affect the total consumption. POAS takes part in the nationwide energy campaign called “Down a degree”. The campaign is organized by Motiva, Energy Authority, Ministry of Economic Affairs and Employment of Finland, Ministry of the Environment, Prime Minister’s Office and The Finnish Innovation Fund Sitra. Read more information and see the energy saving tips from the campaign website.

In November 2022, we had a sauna-free month. The common saunas of all our buildings were out of use from 31 October to 27 November 2022. The sauna-free month saves about 37,000 kWh of electricity. During the sauna-free month, tenant committees reviewed the utilization rates of the common saunas. Tenant committee of each housing complex has planned the new sauna shifts considering the utilization rates. We aim that the sauna stoves do not heat up unnecessarily when the shifts are not reserved.

More information on saving water and energy in POAS apartments.

Energy competition

POAS carried out an energy-saving project, which aimed to save water and electricity as well as increase the waste recycling rate in our housing complexes. In the pilot phase of the project, we organized an energy competition in selected housing complexes.

We selected three housing complexes to participate in the energy competition. Water and electricity consumption as well as the amount of mixed waste was monitored for three months in the following complexes: Ristinarkuntie 18, Mekaniikanpolku 6 and Vaahterakuja 1. During the campaign, we provided energy saving tips and energy consumption figures on the screens located in the hallway of the buildings.

The campaign has ended. Water and electricity consumption did not decrease during the campaign, so there were no winners. Therefore we have decided not to expand this project to other complexes. To thank all tenants who participated in the competition, we invited all tenants from these housing complexes to a free movie night! The registration link was sent to tenants by email.

POAS’s first facelift renovation is carried out in our housing complex of Insinöörinkatu 59 during this fall. Facelift renovation increases the technical lifespan of the apartments as well as the living comfort of the tenants. The renovation includes renewing the floors, if those haven’t been done before, as well as new cabinet doors and handles. In addition, new countertops, taps, lamps and backsplash will be installed in the kitchens.

New materials are stylish and modern: the kitchens have white cabinet doors, and the new floor is beautiful wood-patterned vinyl.

Tenants do not have to move out due the renovation, as they can live in the apartments throughout the whole renovation. For one apartment, the working time is a few days. The apartment-specific work schedule has been sent to the tenants by e-mail.

Apply for these apartments

The first apartments have already been completed, and the entire project is scheduled to be completed by the end of 2022. As the project continues, renovated apartments will become available for rent. The apartment selection of Insinöörinkatu 59 includes spacious studio-apartments, 1-bedroom apartments of different sizes as well as 2-bedroom apartments. There is a spacious balcony and sauna in all apartments.

Insinöörinkatu 59 was built in 2002, and it is located in Hervanta right next to the tram line. Apartments of this housing complex are primarily offered to working people under the age of 30. See photos of the renovated apartments and information about available apartments from our apartment selection.

These apartments are applied similarly as all our apartments, by sending a housing application on our website. Apply for apartment here!


POAS follows the corona virus situation as well as the instructions and information provided by authorities. We take actions on our behalf to prevent the virus from spreading. Therefore there are some changes in our services:

Customer service

  • Our telephone and email services are available normally during our service hours. Please see our service hours from the link below.
  • Office assists our customers with necessary matters only, such as picking up keys. You need to make an appointment beforehand for any office visits. Depending on the situation, keys may be picked up from a postal locker or locksmith instead.
  • Keys of parking spaces’ electric heating poles can be mailed, if necessary. If you need the heating pole key for your parking space, but have not booked an appointment, please contact our customer service.
  • Customer service employees wear face masks in the office. We also recommend that our customers wear masks when visiting our office.

Service hours and contact information


Online services:

Please note that all matters related to your housing can be handled through our electronic services. Read more information here: poas.fi/en/online-services/

Log in to tenant portal: asukassivusto.poas.fi

Maintenance

  • In urgent maintenance or fixing needs, contact your housing complex’s maintenance company immediately! As always, urgent and necessary matters will be handled as soon as possible! If visiting apartment is necessary to handle the matter, we aim to schedule all visits to a point of time when tenant is not present. Maintenance staff will wear face masks during apartment visits.
  • Non-urgent maintenance issues can be reported normally via electronic Notice of defects form. When making a Notice of defects, please mention in the Description field if you’re ordered to stay in quarantine or about any other matters that POAS should consider when making necessary actions or precautionary measures. Depending on the situation, handling non-urgent issues may be postponed. In these cases, our maintenance staff will contact the tenant. You can follow the processing of your matter in tenant portal.
  • Apartments are inspected normally before moving out. Please note! Due to the corona situation, tenant(s) should not be home during the pre-inspection. Please inform the apartment inspector if you are unable to be away from your apartment during the inspection. Read more information on preliminary inspections and final cleaning here.

In housing complexes

  • Current restrictions conserning gatherings and the number of people must take into account in the housing complexes.
  • For the time being, people arriving from abroad will be offered a room in a shared apartment only if the other rooms of the apartment are empty.
  • Common sauna shifts remain canceled. For the time being, private sauna shifts and laundry room machines can be reserved normally from Kodinportaali reservation system. Please pay extra attention to your hand hygiene when using common spaces.


We apologise for the inconvenience the situation may cause and hope our customers will understand the exceptional situation. Also, we would like remind that in this situation it is extremely important to follow the general instructions and restrictions initiated by authorities. Stay healthy and care for each other!

More information:

POASnet network administrators are carrying out maintenance works on Thursday 17 February at 6.00-8.00pm. During this time, there might be interruptions in Internet connection in following housing complexes:

  • Nuolialalantie & Leirintäkatu
  • Perkiönkatu
  • Vihinkuja
  • Vaahterakuja, all buildings
  • Vihilahdenkatu
  • Siirtolapuutarhakatu

We apologize for the inconvenience this may cause!

POASnet website: https://poasnet.fi/

Make an easy climate act and receive paper letters to digital mailbox Kivra!

We have started using a Kivra digital mailbox service that enables sending and receiving climate positive digital mail. With Kivra, you can also pay and archive your invoices electronically. Every invoice delivered and received through the digital service is a good thing for the environment and reduces the climate load. Enabling digital mail is one of our acts of environmental responsibility.

When you start using Kivra, you will receive our let-ters in electronic form instead of paper. For example, payment reminders and annual rent invoices are mailed on paper, so you can receive these directly in your phone’s digital mailbox in the future.

How to start using Kivra:

  1. Download the free Kivra app to your phone or go to kivra.fi
  2. Sign up with your online banking credentials or other mobile ID
  3. Ready! You will receive your next paper mail electronically in Kivra

If you have already registered with Kivra, you don’t need to do anything else. You will automatically receive our next letter to digital mailbox in Kivra. Read more about Kivra here.

If you have questions on how to use Kivra, please contact Kivra’s customer service directly.

Customer service:
tuki@kivra.fi
Tel. +358 753 258335 (weekdays 9am-4pm)

If your question concerns the payment of rent or the amount of the rent invoice, please contact POAS’s rent supervision directly.

Household appliances that needs to be connected to water network, such as tumble dryer, dishwasher or laundry washing machine, must always be installed by a professional. Home insurance does not cover damage caused by improperly or unprofessionally installed appliances.

If you buy such appliances to your household, you can order the installation service from Hakonen Solutions. Their service includes safe installation, connecting to water and sewer system as well as all the equipment needed. You can also purchase a plastic drip-tray under your dishwasher in case you don’t have one yet.

Hakonen Solutions also provides a wide range of other home services, such as delivery and moving services. Services are subject to a fee, ask prices directly from Hakonen. POAS is not responsible for any price changes.

How to order

Order installation services from Hakonen online store: verkkokauppa.hakonen.fi/

More information:

Hakonen Solutions
Customer service:
huolto@hakonen.fi
Tel. +358 20 160 5140 (weekdays 8am-4pm)


Photo: Hakonen Solutions

POAS offers snacks!

Due to corona virus situation, it is a safe choice to skip tenant events this year as well, so we wanted to offer another tenant benefit instead. According to the customer survey conducted in February, the most desirable benefit was a discount code for home delivery of food, so we decided to go for it! Also, we wanted to support local restaurants during these times.

POAS offers tenants a €15 discount code to Foodora food delivery service! We will send instructions on how to redeem the discount to our tenants via email. NOTE! There is a limited number of codes available, so redeem your benefit soon! The codes are valid until 31 July 2021.

Enjoy!

More information on tenant benefits:
POAS Marketing and tenant activities team
markkinointi@poas.fi

POAS introduces a new tenant survey tool. All our tenants receive a general survey once a year, which is sent by text message to your mobile phone (by e-mail if the phone number is not known). We will ask your feedback also after moving in and out, as well as on how we handled Notices of Defects. With the new tool we are able to collect more comprehensive feedback, and answering the survey is easier than before!

In the future, we will report the feedback received during the previous year annually. Tenant feedback is utilized in the development of our services and housing complexes, so we kindly ask you to answer the surveys. As before, Finnkino movie tickets are drawn among the respondents.